Transfer Photos and Videos from your iPhone or Android to your PC or Laptop
Microsoft OneDrive
Using OneDrive to backup and transfer photos from your iPhone or Android to your laptop or desktop computer has many advantages:
- Your photo's and video are backed up to OneDrive so if you loose or break your phone your photos and videos can be easily recovered.
- Your photos and videos are stored in the cloud so they don't fill up your laptop hard-drive or SSD.
- Photos and Videos are transferred over WiFi. You don't need plug your phone into your computer.
- Sharing a collection of photos and videos with anyone is easy.
Step 1: Download the Microsoft OneDrive App
From the Apple App Store or the Google Play Store
Step 2: Open the OneDrive App and Sign In with your work email address and password.
Step 3: Follow these Instructions from Microsoft to Setup Camera Upload:
https://support.office.com/en-us/article/automatically-save-photos-and-videos-with-onedrive-on-ios-74d406bb-71d0-47c0-8ab8-98679fa1b72e
Tap the "Me" icon
in the upper-left on Apple iPhone
OR bottom-right Google Android Phones
Then tap
Settings > Camera Upload > switch ON Camera Upload.
Under Options make sure Upload using > WiFi only is selected. (* this is important for the initial upload and sync)
Upload only while charging is switched OFF
Include videos is switched ON
Exit Settings by tapping the <- arrow in the top-left.
Tap Photos to check the progress of photo uploading...
* Please note: the initial upload may take several hours to several days to complete depending on how many photos and videos you have stored on your phone. Please be patient. Once the initial sync is complete, uploading and syncing is much faster.
Step 4: Sign into OneDrive on your computer with your work email and password.
Your photos will show up under OneDrive > Photos > Camera Roll > year and month.
If camera upload isn’t working
If automatic camera upload isn’t working, or only some pictures are uploaded, follow these steps:
- Apple recommend that customers leave the OneDrive app running in the background. Automatic uploading cannot work if the app has been Force Closed (double-tap Home and swipe up and away).
- If you're not connected to Wi-Fi, check your mobile OneDrive settings. If you want to use your mobile network, tap Settings, tap Camera upload, and then turn on Use Mobile Network.
- If your camera upload is taking too long to set up or look for photos, without giving any error message, it could be because you have too many photos in your camera roll.
- OneDrive cannot upload photos optimized for iCloud. To disable optimization, tap Settings > iCloud > Photos and uncheck Optimize Storage.
If you get an ERROR about HEVC or HEIC codecs
- Install this codec
https://www.microsoft.com/en-au/p/hevc-video-extensions-from-device-manufacturer/9n4wgh0z6vhq
- And/Or follow these instructions
https://support.microsoft.com/en-us/office/upload-heif-and-hevc-photos-and-videos-to-onedrive-96d137f5-369b-4d99-9db8-523c736da425